7abc Privacy Policy

What Information We Collect

We collect various types of information when you register and use services on 7abc. This information falls into two main categories — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you create an account, make a deposit or withdrawal, or contact support, the following information may be required:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bangladeshi National Identity Card (NID) information (for identity verification)
• bKash, Nagad, Rocket, Upay or bank account details (for payment processing)
• Transaction history and amounts
• Support chat and email correspondence

1.2 Information Collected Automatically

When you visit 7abc.cam, our system automatically collects the following technical information:

• IP address and device identifier
• Browser type and version, operating system
• Page visit times, click data, and session duration
• Referral URL (where you came from)
• Cookies and local storage data (details in Section 5)
• Gaming activity, bet amounts, and results

1.3 Identity Verification Information

To ensure responsible gaming and financial security, we may request identity verification documents in certain circumstances — such as a copy of your national ID card or a utility bill. This information is used solely for age and identity confirmation.

How We Use Information

7abc uses collected information only for legitimate and transparent purposes. Each reason for use is detailed below:

2.1 Account Management

• Creating, verifying, and maintaining accounts
• Login security and prevention of unauthorized access
• Password recovery and two-factor authentication

2.2 Payment and Transaction Processing

• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer
• Maintaining transaction records and ensuring security
• Enforcing the minimum ৳300 deposit and ৳800 withdrawal policy

2.3 Service Improvement

• Identifying and resolving technical issues on the platform
• Personalizing the gaming experience
• Analyzing user behavior to add new features and games

2.4 Responsible Gaming

• Preventing access by individuals under 21 years of age
• Detecting excessive gaming patterns and providing necessary support
• Setting personal limits and self-exclusion options

2.5 Legal Obligations

Information may be processed as necessary to comply with applicable laws, regulations, or lawful instructions from authorities. This includes requirements related to anti-money laundering (AML).

2.6 Communication and Support

• Providing assistance in Bengali via 24/7 live chat support
• Sending important account-related notifications
• Information about bonuses, promotions, and updates (based on consent)

Data Storage and Security

The security of your information is our highest priority. 7abc uses industry-standard technology to keep your personal and financial information secure.

3.1 Technical Security Measures

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted
• Encrypted Storage: Stored sensitive information is protected with encryption
• Firewall and Intrusion Detection: Prevents unauthorized access
• Regular Security Audits: Identifying and addressing potential vulnerabilities
• Restricted Staff Access: Only authorized staff can access information on a need-to-know basis

3.2 Data Retention Period

We retain your information for as long as it is needed to provide services or meet legal obligations. Financial transaction records may be kept for a specified period even after an account is closed.

3.3 Response to a Data Breach

If a security breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary protective measures.

Sharing Information with Third Parties

7abc does not sell your personal information or share it with third parties for commercial gain. However, sharing information may be necessary in certain circumstances:

4.1 Service Provider Partners

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners receive the information needed to complete transactions
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe process gameplay data
• Technology Services: Providers of server, cybersecurity, and analytics services
• Identity Verification Services: For KYC (Know Your Customer) processes

These partners receive only the information necessary to provide their services and are required to follow the same privacy standards.

4.2 Legal Obligations

Information may be disclosed to authorities as required to comply with court orders, lawful requests from regulatory bodies, or applicable legal obligations.

4.3 Business Changes

In the event of a merger, acquisition, or sale of assets, user information may be transferred. You will be notified in advance in such circumstances.

4.4 What We Do Not Do

• Your information is not sold or rented to advertisers
• Your information is not shared with any social media platform
• Your information is not used for marketing purposes without your consent

Cookies and Tracking Technologies

7abc.cam uses cookies and similar technologies to improve the user experience and to operate the platform correctly.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, security tokens, and store basic user preferences
• Functionality Cookies: Remember language preferences, display settings, and gaming preferences
• Analytics Cookies: Collect anonymous usage data to monitor and improve platform performance

5.2 Cookie Controls

You can block or delete cookies from your browser settings. Please note that disabling essential cookies may prevent some important platform features from working correctly — such as staying logged in or keeping a game session active.

5.3 Local Storage

In addition to cookies, we may also use browser local storage. This is primarily used to improve application performance and the user experience.

Your Rights Regarding Your Information

7abc believes you should have full control over your own personal information. Your rights are listed below:

6.1 Right to Access Information

You can request from 7abc at any time to find out what information we have stored about you. We will provide this information within a reasonable time.

6.2 Right to Correct Information

If there is any incorrect or outdated information on your account, you can request a correction through our support team.

6.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or service requirements.

6.4 Right to Opt Out of Marketing Communications

You can opt out of promotional emails or notifications at any time. However, important account-related messages (transaction notifications, security alerts) cannot be turned off.

6.5 Right to Close Your Account

If you no longer wish to use 7abc, you can contact our support team to close your account. Please withdraw any remaining balance before closing your account.

6.6 How to Exercise Your Rights

To exercise any of the above rights, please contact us at [email protected] or let us know through 24/7 live chat support.

Privacy Protection for Minors

7abc strictly follows a 21+ age policy. This platform is only for those who are 21 years of age or older.

• We do not knowingly collect personal information from anyone under the age of 21
• Age verification during registration is mandatory
• If we find that someone under the age of 21 has created an account, that account will be closed immediately and the related information will be deleted
• If a parent or legal guardian suspects that their child has created an account on our platform, please contact us at [email protected]