How do I self-exclude on 7abc?

There are two ways to self-exclude. First, you can activate it yourself by logging into your account and going to Account Settings → Responsible Gaming → Self-Exclusion. Second, email support@7abc.cam or contact our 24/7 live chat — our team will complete the process promptly. Once exclusion is active, you will not be able to play or make deposits for the duration of that period.

🛡️ Safe and Responsible Betting

We ensure responsible gaming at 7abc

Play for fun and entertainment — keep control in your own hands. 7abc always puts your safety first.

We believe — gaming should be enjoyable

At 7abc, responsible gaming is not just a policy — it is at the heart of our values. Online casino and betting should be a form of entertainment, not a source of income or a way to relieve stress. We encourage every player to play consciously and in a controlled manner.

Play for entertainment

Take wins and losses in the same stride. Always bet from your entertainment budget, not from money set aside for essential expenses.

Set your limits

Decide in advance how much you will spend each day, week or month and stay within that limit.

Seek help

If you feel gaming is getting out of control, contact 7abc support without delay. We are always here for you.

Key features of responsible gaming

We offer several important features to keep your gaming experience on 7abc safe.

Deposit Limits

Set a maximum deposit amount per day, week or month. Once a limit is set, it can only be changed after 24 hours — so there is no opportunity to deposit more on impulse.

Time-Out Feature

Need a short break? Take a time-out from 24 hours up to 30 days. During this period you will not be able to access your account — come back with a clear head.

Self-Exclusion

If you need a longer break, activate self-exclusion. This allows you to close your account for a set period or permanently. While active, no new account can be opened either.

Betting History Review

All your transactions and betting history are stored in your account. Review them regularly — know how much time and money you are spending and understand your own playing patterns.

24/7 Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week on live chat to help you. Feel free to reach out for any questions related to responsible gaming.

Age Verification and Protection

7abc strictly ensures that no one under the age of 21 can open an account or play. We reserve the right to verify age in any case of doubt. Special protections are also in place for parents.

Recognise the warning signs of a problem

Gambling addiction develops quietly. If you notice these signs, it is time to take action.

Placing larger bets to recover lost money. Continuing to play to make up for losses is a dangerous habit — it does not reduce losses, it increases them.

Hiding your gambling from family or friends. If you feel you cannot tell anyone or are afraid to, that is a warning sign.

Betting with money meant for household or essential expenses. Money for food, rent or medical care should never be used for betting.

Feeling restless or mentally uncomfortable when not playing. If you find it hard to get through the day without gambling, seeking professional help is important.

Betting with borrowed money or loans. Betting with borrowed funds makes the situation worse — it is never a solution.

Neglecting work, studies or relationships. If gambling is making it impossible to fulfil everyday responsibilities, that is a sign of a serious problem.

Spending more time or money than you planned. If you set a limit but cannot stick to it, it means you are losing control.

Tools to keep yourself protected

Log into your 7abc account and use these protective tools from Account Settings at any time.

Daily Limit

Set a maximum amount for daily deposits and bets. When the limit is reached, the system will automatically notify you.

Weekly and Monthly Limits

Set weekly or monthly limits to manage spending over a longer period and plan your budget at the start of each month.

Reality Check

You will receive a reminder at set intervals — showing a summary of how long you have been playing and how much you have deposited and withdrawn.

Account Closure

If you want to stop playing permanently, let support know. We will complete the process promptly and close your account.

How to activate these tools

Log in to your 7abc account.

Go to Account Settings.

Open the Responsible Gaming menu.

Activate your preferred limit or protection tool.

Age Limit and Parental Protection

21+

For adults only

7abc strictly ensures that only those aged 21 or above can register and play on the platform. Accounts belonging to minors are closed permanently.

Advice for parents

Use device locks. Keep a PIN or password on home computers or mobile devices so children cannot access casino sites.

Use parental control software. Use tools like Net Nanny or Family Link to block gambling sites.

Keep your login details private. Never share your 7abc username and password with underage members of your household.

Have an honest conversation with your children. Talk openly about the risks of gambling — awareness is the best protection.

Report immediately if you have suspicions. If any minor attempts to play on 7abc, inform us at [email protected].

Help and Contact

If gaming becomes a problem, you do not have to face it alone — we and professional organisations are always ready to help.

7abc Live Chat

Speak with our Bengali-speaking support team at any time of day or night. Get immediate help with responsible gaming questions or to activate protection tools.

Email Support

To report a detailed issue or send a self-exclusion request, email us at: [email protected]. We will respond promptly.

Professional Support

Consult a mental health specialist to overcome gambling addiction. In Bangladesh, Kaan Pete Roi and the Kiran Helpline offer free services.

7abc's Commitment

Our commitment to responsible gaming is proven not just in words, but in action.

SSL encryption and data protection: All your personal and financial information is stored with the highest level of security.

Fair play assurance: All our games are run by a neutral Random Number Generator (RNG) that is audited and transparent.

No access for minors: Age is verified at the time of registration. No one under 21 is permitted to create an account.

Fast self-exclusion process: After a request is made, the account is restricted or closed as quickly as possible.

Transparent bonus terms: The terms of our welcome bonus and other offers are always stated clearly in plain language.

Fast withdrawals: Winnings typically reach your bKash, Nagad, Rocket or Upay within 5–30 minutes.

Regular awareness messages: Reminders are shown during play from time to time — to remind you to play responsibly.

Frequently Asked Questions

Find answers to common questions about responsible gaming here.

There are two ways to self-exclude. First, you can activate it yourself by logging into your account and going to Account Settings → Responsible Gaming → Self-Exclusion. Second, email [email protected] or contact our 24/7 live chat — our team will complete the process promptly. Once exclusion is active, you will not be able to play or make deposits for the duration of that period.

No. To prevent impulsive decisions, a cooldown period applies before any request to increase or remove a deposit limit takes effect. Lowering a limit, however, takes effect immediately. This system gives you time to make a considered decision.

A time-out is a short-term break — typically from 24 hours up to 30 days. Once the period ends, your account is automatically reactivated. Self-exclusion is a more serious step — it can be long-term or permanent, and even after the period ends, an additional verification process is required to reactivate the account. If you feel the problem is serious, choose self-exclusion.

The minimum deposit on 7abc across all payment methods is ৳300. The minimum withdrawal is ৳800. Deposits and withdrawals are available via bKash, Nagad, Rocket, Upay and bank transfer. Withdrawal funds typically arrive within 5–30 minutes.

Start by speaking with them calmly and with empathy. Try to understand their feelings rather than placing blame. Seek professional help from a mental health specialist. If that person uses 7abc, contact [email protected] — we will handle the matter sensitively and take the necessary steps.

Yes. The same responsible gaming rules apply across all games and betting sections on 7abc — casino, slots, cricket betting, Aviator and everywhere else. Deposit limits and self-exclusion take effect across all sections simultaneously, not just in one specific game.

Absolutely. Members at any VIP level — Bronze, Silver, Gold or Platinum — can use all responsible gaming tools. Being a VIP member does not mean you are required to play without limits. Your safety is always our highest priority.

Play responsibly and enjoy yourself

7abc is always by your side — for a safe, transparent and responsible betting experience.

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